Privacy policy

1. Introduction

Welcome to GLOERAA.

We value your trust and respect your privacy.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.gloeraa.com.

By using our website, you agree to the terms outlined in this Privacy Policy.

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2. Information We Collect

We collect the following types of information to provide you with a better shopping experience:

a. Personal Information:

When you place an order, we collect your name, billing address, shipping address, contact number, email address, and payment details.

b. Device Information:

We collect technical data such as your IP address, browser type, and device information to improve our website performance.

c. Usage Data:

We may collect data about your activity on our site, such as pages visited, time spent, and referral source (for analytics purposes).

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3. How We Use Your Information

We use your personal information for the following purposes:

• To process and deliver your orders

• To communicate about your purchases, offers, and updates

• To improve our products, website experience, and services

• To prevent fraud and maintain website security

• To comply with legal obligations

We do not sell or share your personal data with any third party for marketing purposes.

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4. Payment Security

All online payments made on www.gloeraa.com are processed through secure, encrypted gateways (such as Razorpay, PayPal, or Shopify Payments).

Your credit/debit card details are not stored on our servers.

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5. Cookies

Our website uses cookies to provide you with a personalized shopping experience.

Cookies help us remember your preferences and improve site functionality.

You can choose to disable cookies through your browser settings, but some parts of the website may not function properly.

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6. Third-Party Services

We may use third-party tools such as:

• Google Analytics (to analyze website traffic)

• Facebook Pixel / Instagram (for marketing campaigns)

These services may collect limited user data under their own privacy policies.

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7. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes mentioned above, unless otherwise required by law.

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8. Your Rights

You have the right to:

• Access, correct, or delete your personal information

• Withdraw consent for marketing communications

• Request data deletion by emailing us at support@gloeraa.com

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9. Changes to This Policy

We may update this Privacy Policy from time to time.

All updates will be posted on this page with a revised “Last Updated” date.

Last Updated: November 2025

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10. Contact Us

If you have any questions about our Privacy Policy or data handling practices, please contact us:

📧 onegloeraa@gmail.com

📞 +918880000054

🌐 www.gloeraa.com